Alert me when one value on the page changes, not when the page changes
We buy parts. Five suppliers publish a catalogue, and on every product page there are two numbers that decide what we do: the unit price and the quoted lead time.
Those pages change constantly. Promotional banners, a stock badge that flickers between "in stock" and "low", a session id written into the footer on every load. A tool that tells us the page changed is telling us something true and useless, and after two weeks of that nobody reads the alerts.
What we actually need
- Pick the field, not the page. Point at the price on the page and say: this, on this page, is what I am watching.
- Alert only when that value changes, with the old value and the new one in the message.
- A threshold on numbers, so a rounding change is not an alert.
- Tell us when the field breaks. If the supplier redesigns and the value is no longer where it was, we need to hear that. Silence has to mean "unchanged", never "we stopped looking".
Why it matters
A lead time that moves from two weeks to four is a production schedule that is now wrong, and we would rather find out the day it moves than the week the parts do not arrive. A price that moves is a quote we have out to a customer that no longer holds. Both are decisions with a deadline, and both are currently found by someone remembering to check.
What we do today
A spreadsheet with 62 rows and a column for "last checked", filled in by whoever has time on a Tuesday. In practice that is once a fortnight, in practice that is not everything, and the rows nobody checked are exactly the ones that turn into a phone call from a customer.